Thank you for choosing Diet Club for your subscription. Please review our return and refund policy carefully as it outlines the conditions under which returns and refunds are processed.
1. Subscription Refund Policy: Once a subscription is purchased from Diet Club, we regret to inform you that refunds will not be issued. This policy is in place to ensure consistency and fairness for all our subscribers. It includes all types of subscriptions, including but not limited to weekly, monthly, and annual plans.
2. Return Policy: Due to the nature of our service, which involves the preparation and delivery of food, we do not offer a return option. The meals are freshly cooked based on your subscription, and once the order is confirmed, it cannot be returned.
3. Quality Assurance: Diet Club is committed to providing high-quality, nutritious meals. If you encounter any issues with the quality or condition of your delivered meals, please contact our customer support team promptly. We will investigate and address the matter to ensure your satisfaction.
4. Cancellation Policy: If you wish to cancel your subscription, you can do so through your account settings on our website. Please note that cancellation requests made after the renewal or billing date may not be effective until the subsequent billing cycle.
5. Contact Information: For any questions or concerns related to your subscription, refunds, or quality concerns, please contact our customer support team:
- Phone: 9923280606
- Email: support@dietclub.co.in
6. Unauthorized Transactions: If you suspect any unauthorized transactions related to your subscription, please notify us immediately. We will investigate and take appropriate actions to address the situation.
7. Changes to Subscription: You can make changes to your subscription details, such as meal preferences or delivery address, through your account settings. Any modifications should be made well in advance of the upcoming delivery to ensure accuracy.
Thank you for choosing Diet Club. We appreciate your understanding of our policies as we strive to provide you with a reliable and satisfying subscription experience. If you have any questions, please don’t hesitate to contact our customer support team.